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Opinion
AI for good: How AI is revolutionizing social innovation
María Fernanda González
July 29, 2024

AI holds immense potential for positive social impact where we expect to see an increasing interaction between humans and machines. It can be a transformative force for innovation.

Artificial intelligence (AI) is rapidly evolving, sparking both excitement and apprehension. While some concerns about its adoption are justified, AI holds immense potential for positive social impact where we expect to see an increasing interaction between humans and machines. It can be a transformative force for innovation, tackling complex issues and creating solutions in healthcare, education, and environmental protection.

1. Beyond automation: AI's transformative power in education

AI goes beyond mere automation; it creates social spillovers, influencing how we interact as a society. As more services are performed digitally than in the real world, we expect to shift from passive consumption of information and services to active engagement in education. As a result, the educational landscape is evolving, transitioning towards a highly digitized and individualized approach. 

Take Khanmigo, an AI teaching assistant launched in March 2023. This tool personalized tutoring, altering the dynamic between students and teachers. With AI tutors, Khanmigo can nudge students beyond rote memorization, encouraging critical thinking and creative problem-solving, potentially transforming passive learning environments into active hubs for intellectual exploration.

2. Data-driven solutions that shape a sustainable future

Environmental initiatives also benefit greatly from AI. These systems excel at responding swiftly to dynamic situations. For example, they can provide real-time data and alerts for conservation efforts and disaster response. 

Consider the Ulangizi app, which empowers Ugandan farmers with AI-powered advice on crop and livestock diseases. The app leverages data from ChatGPT and agricultural manuals, offering diagnoses and recommendations in the local Chichewa language through voice functionalities. This inclusivity ensures that even those with limited literacy can benefit from AI's advancements, bridging the traditional gap in access to technological solutions.

3. AI tools are even nudging individuals towards healthier lifestyles and timely interventions

The healthcare industry is witnessing exponential growth in data generation driven by digitization. The intricate web of information is proving invaluable for unlocking the potential of AI in diagnosis, treatment, and personalized medicine. 

The rise of AI applications in mental health is a prime example, with AI-driven therapy apps, chatbots, and virtual health assistants gaining traction. Yana, an AI companion launched in 2023, presents a valuable case study for this trend. Yana offers personalized recommendations and interactive tools for self-discovery, enhancing therapy effectiveness for a wide range of users. Since its launch, Yana has reached over 15 million people and has had more than 2.2 billion interactions.

The road ahead 

These advancements are just a glimpse into the future where AI empowers individuals and communities with knowledge. As AI becomes more autonomous, we may find ourselves collaborating even more closely. We might "hand over the keys" for specific tasks where technology excels, or even where human solutions have fallen short. This won't be a one-sided exchange, as our active engagement remains crucial in shaping its future. By actively engaging with AI's development and deployment, we can ensure it tackles challenges, unlocks opportunities, and builds a brighter future where everyone can benefit from its potential.

Opinion
AI for good: How AI is revolutionizing social innovation